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Returns

Return Policy

With regard to returns, we want you to be happy with your purchase. If you receive an item that is defective, please email live@adoreyourwardrobe.com and we’ll get you a refund or find a replacement.

If you need to make a return, please either email live@adoreyourwardrobe.com or fill out the return form inside of your package and mail the package back.

All returns need to be made within 14 days from the shipping date so that we can offer that item to someone else who has it on their waitlist.

DO YOU CHARGE A RESTOCK FEE?

Yes. While I hated to do this, I recognized that offering free shipping, unlimited returns, and competitive pricing is not sustainable for this small business.

I pay fees on each purchase and each credit card transaction and do not receive those fees back when items are returned or refunded. When multiple items are bought and returned, my margin for profitability is lessened.

In order to keep prices competitive, a small restock fee is charged for certain returns and refunds.

The restock fee is $2.99 per item if an item is purchased, but not shipped.

This fee can be avoided if you pay attention to your cart and wait to pay at the end of the show.

If an item is in stock and makes it to your cart, it will remain in your cart for the next two hours or until you remove it. If you no longer want the item or change your mind, simply click the trashcan in the upper lefthand corner and it will be removed. If you do this before you checkout, you will avoid the restock fee.

If an item is an authorized waitlist item, you can still avoid this fee by removing the item from your account before we ship the item (usually a week after the trunk show ends).

Finally, if your item is only on the waitlist, you can avoid this fee by NOT checking out and either removing the item or letting it expire in your shopping cart.

Again, this fee only applies if you have checked out and have changed your mind before the item is shipped.

The restock fee is $2.99 per item if the order is shipped and then returned and you want credit on your original form of payment. There is NO restock fee on returns if you choose to have “store credit”.

One of the tenants in Adore Your Wardrobe is to only spend money on items you LOVE. And, I recognize some things look good on the video, but don’t translate as well when you get them to your wardrobe. You should be able to return the item for a refund.

The situation I can’t sustain is when someone purchases 10 items and returns nine of them.

If you want your credit on your original form of payment, we will charge a $2.99 restock fee. If you want to avoid the restock fee, you can choose to have store credit. This credit will remain in your account and you can use it during the next Adore Your Wardrobe Jewelry Show.